To change your Call Queue Greeting:

Dial 6199 (If you have 3-digit extensions) or Dial 61199(if you have 4 digit extensions)

Enter Password- XXXX#

Press 9

To Manage Call Queues Press 2

Enter 1 for Call Queue 1

Press 1 to Manage your Call Queue Greeting

Press 2 to Change your Greeting

Record your greeting after the tone

Press # when complete

To save the greeting press 1, to change the greeting press 2, to review the greeting press 3 to cancel changing the greeting press #.