Sending an Outbound Fax by Email

Using an email client like MS Outlook, you can send your fax to any 11-digit US number using the format DID@instant-fax.com (eg. 12033045246@instant-fax.com).

You can send the same attachment to multiple fax numbers.  You can use the format (DID1@instant-fax.com, DID2@instant-fax.com, etc)

Fax Caller ID when Sending an Outbound Fax by Email

You can now have a Fax Caller ID configured to your email address when sending an outbound fax. Please submit a ticket for this request.

When Faxing from an email, a Generic SkySwitch DID (13214246840) will be displayed to the recipient(s), and not the actual Fax number. At this time, we do not have a reverse-lookup method or table to associate user emails with a fax number in the PBX profile.

Receiving Inbound Fax Notifications by Email

On the Voicemail tab of the user, select the notification method you wish to use, similar to the style you prefer for VoiceMail notifications.

Multiple Attachments

It is possible to attach multiple files in your email to fax.  The files will all be combined into a single PDF document, based on an alphabetical file name sorting.   With this in mind, if you want your cover sheet to be first, name your document file something like 1CoverSheet.doc to ensure it is sorted first, followed by other documents you may also have attached.  

The system accepts the following files formats: html; pdf; doc; docx; odt.