AI Call Summary allows Office Managers to generate a transcription and AI Summary for recorded calls.

To use the new Transcription and Summarization feature as an Office Manager:

1. Navigate to the Reporting Tab.
2. Locate a recorded call and select the new “T/S” button to the right.
3. Prompt to generate a transcription of the selected call and AI summary.
4. Once generated, you may view a complete transcription of the recorded call (including timestamps) and view a summary of the call based on the transcript.