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How do I change the off-hook answer mode on my Allworx telephone?

To change the way you can answer ringing calls to your phone:

Press the Config Soft-Key located under the left side of your telephone display
  • Press the down arrow 1-time to Preferences
  • Press the Checkmark button
  • Press the down arrow button until you see Off Hook Answer Mode
  • Here you will have the option to select Off Hook will Answer (Simply lift the handset to answer a call) or Select to Answer(You will have to press the flashing green button to answer the ringing line)
  • Once you have made your selection press the Checkmark button
  • Press the Exit Soft-key
  • Press the Exit Soft-Key again
  • Press the Yes Soft-Key to save the settings to your telephones flash memory


You have now changed the way your Allworx phone answers incoming calls.

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