Downloading file with remote viewer to your PC
1)Go to remote playback.
2)Drag and drop the camera you want into the box. Right click the image and select download.
3)Put a check in the box of the file you would like to download and press download.
To find the file you downloaded
1)Select Start and then My Computer
2) Double click on C drive.
3)Select ivm4200 folder
4)Double click on Video
5)Find the folder with the video you want and open it. Then select the video file you want to play or copy to a disck.
Click on the link below to see a video on downloading video-